Effective Date: 2 September 2025
Privacy Policy
Lending Direct Pty Ltd (ABN 30 690 265 733) (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).This Privacy Policy outlines how we collect, use, store and disclose your personal information.
What Information We Collect
We may collect the following personal information:
• Your name
• Phone number
• Email address
• Business name and ABN
• Financial information relevant to loan referrals
• Bank statements (if you submit them)
• Any other information you provide to us voluntarily (e.g. through forms, emails, phone calls)
How We Collect Your Information
We collect your personal information when you:
• Submit an enquiry through our website or email
• Speak with us over the phone
• Provide documents or data for referral to a lender
• Opt-in to receive communicationsWe may also collect information from third-party tools or lenders, with your consent.
Why We Collect Your Information
We collect and use your personal information to:
• Assess your business loan needs
• Refer you to our panel of non-bank business lenders
• Communicate with you about your enquiry
• Provide updates, customer support or general information
• Comply with legal and regulatory obligations
Disclosure to Third Parties
We may share your personal information with:
• Our panel of lenders or finance providers (with your consent)
• Service providers (e.g. email services, cloud storage)
• Regulatory or legal authorities if required by lawWe will never sell your personal information to third parties.
How We Store and Protect Your Information
We store your information securely using industry-standard systems. We take reasonable steps to protect your data from:
• Unauthorised access
• Misuse or interference
• Loss, modification or disclosureIf we no longer require your information, we will take reasonable steps to destroy or de-identify it.
Accessing or Updating Your Information
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.We will respond to your request within a reasonable timeframe.
Cookies and Website Analytics
Our website may use cookies to enhance user experience and track usage data. You can adjust your browser settings to refuse cookies if you prefer.We may also use analytics tools (e.g. Google Analytics) to understand how users interact with our website.
Links to Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Lending Direct Pty Ltd | ABN 30 690 265 733 Proudly Australian owned | © 2025 Lending Direct. All rights reserved. Privacy Policy.